ji96 Privacy Policy

This Privacy Policy ("Policy") describes how ji96 ("ji96," "we," "us," "our"), the operator of the online casino platform accessible at ji96.org, collects, processes, stores, and protects the personal data of individuals ("you," "your," "Player") who access or use the ji96 Platform.

ji96 operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations. All personal data processed by ji96 is handled in accordance with the general principles of transparency, legitimate purpose, and proportionality as established under Philippine law.

By registering a ji96 account, accessing the Platform, or communicating with the ji96 support team, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform.

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, ji96 acts as the Personal Information Controller (PIC) with respect to personal data collected from Players through the ji96 Platform.

As PIC, ji96 determines the purposes for which your personal data is collected and the means by which it is processed. Where ji96 engages third-party service providers to process personal data on its behalf — for example, payment processing partners such as GCash or PayMaya, or third-party live casino software providers — those parties act as Personal Information Processors (PIPs) and are contractually required to process data only in accordance with ji96's instructions and applicable Philippine law.

Inquiries relating to data privacy, requests to exercise data subject rights, or complaints regarding the processing of your personal data may be directed to the ji96 Data Privacy contact as specified in Section 15 of this Policy.

ji96 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

3.1 Registration Data

When you create a ji96 account, we collect the information you voluntarily provide, including:

• Full legal name;
• Date of birth (required for age verification — you must be 21 years or older);
• Email address;
• Mobile phone number (where provided or required for 2FA);
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

Before processing any withdrawal, ji96 is required by applicable regulations to verify your identity. KYC data may include:

• Government-issued photo identification (e.g., Philippine Passport, SSS ID, UMID, Driver's License, PhilSys National ID);
• Proof of address (e.g., utility bill, bank statement);
• Source of funds documentation (for accounts exceeding specified transaction thresholds);
• Facial image or selfie with ID, where required for verification purposes.

3.3 Financial and Transaction Data

• Deposit and withdrawal records, including amounts, dates, payment methods, and transaction reference numbers;
• GCash or PayMaya account identifiers linked to your ji96 account;
• Bank account details (BPI, BDO, Metrobank, or other banks) where bank transfers are used;
• Bonus and promotion history.

3.4 Gaming Activity Data

• Game session logs, including games played, bet amounts, outcomes, session duration, and timestamps;
• Wagering history and account balance movements;
• Responsible gaming settings activated on your account.

3.5 Technical and Device Data

• IP address at time of login and during active sessions;
• Device type, operating system, and browser type;
• Geolocation data (country/region level) derived from IP address;
• Cookie identifiers and session tokens (see Section 8).

3.6 Communications Data

• Records of live chat conversations with the ji96 support team;
• Email correspondence between you and ji96;
• Feedback, survey responses, or complaints submitted through the Platform.

ji96 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey;
• Automatically — through cookies, session tokens, server logs, and technical tracking mechanisms as you use the Platform (see Section 8);
• From payment service providers — GCash, PayMaya, and banking partners may transmit transaction confirmation data to ji96 as part of the payment processing flow;
• From identity verification partners — third-party KYC service providers may return verification results to ji96 as part of the identity verification process;
• From anti-fraud and AML screening services — where required by Philippine AML regulations, ji96 may receive data from third-party compliance screening services.

ji96 processes your personal data for the following specified purposes:

ji96 does not use automated decision-making processes that produce legal or similarly significant effects on Players without human review. Where automated screening tools are used for fraud detection or AML purposes, decisions resulting in Account suspension are reviewed by a qualified member of the ji96 compliance team before taking effect.

Under the Philippine Data Privacy Act of 2012, ji96 relies on the following lawful bases for processing your personal data:

• Consent — for processing your data for marketing communications and non-essential cookies. You may withdraw consent at any time by updating your account communication preferences or cookie settings;
• Contractual Necessity — for processing required to perform the contract between ji96 and you as a registered Player, including account management, payment processing, and service delivery;
• Legal Obligation — for processing required to comply with applicable Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and applicable gaming regulations;
• Legitimate Interests — for fraud prevention, platform security, and improvement of the ji96 service, where such interests are not overridden by your data protection rights.

ji96 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may be shared only in the following limited and controlled circumstances:

7.1 Service Providers (Personal Information Processors)

ji96 engages third-party service providers who process personal data on its behalf, including:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment gateway providers;
• Identity verification and KYC providers;
• Live casino game software providers;
• Cloud hosting and infrastructure providers;
• Fraud detection and AML screening services;
• Customer support platform providers.

All service providers are bound by Data Processing Agreements requiring them to process personal data solely on ji96's instructions and in compliance with the Philippine Data Privacy Act.

7.2 Regulatory and Legal Disclosures

ji96 may be required to disclose personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where:

• Required or permitted by Philippine law;
• Necessary to comply with a valid court order or legal process;
• Required for AML reporting obligations under the Anti-Money Laundering Act;
• Necessary to protect the rights, property, or safety of ji96, its Players, or third parties.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a material portion of ji96's business, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, ji96 will notify affected Players and ensure that the recipient is bound by data protection obligations at least equivalent to those in this Policy.

ji96 uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and gather analytical data about Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies — Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing Platform functionality.
• Functional Cookies — Remember your preferences such as language, region, and previously played games. These improve your experience but are not essential.
• Analytics Cookies — Collect aggregated, anonymized information about how Players use the Platform — including pages visited, session duration, and navigation patterns — to help ji96 improve the service.
• Preference / Session Cookies — Used to maintain your logged-in state during an active session and to support the "Remember Me" function on the ji96 login page.

Non-essential cookies are activated only upon your consent, which is requested through the cookie consent mechanism displayed on your first visit to the Platform. You may review and update your cookie preferences at any time through your Account settings. Note that disabling certain cookies may affect Platform functionality.

ji96 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data forms part of a legal dispute, investigation, or regulatory inquiry that is ongoing at the time of the scheduled deletion date, retention is extended until the matter is fully resolved.

ji96 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the ji96 Platform is encrypted using TLS 1.2 or higher (256-bit SSL);
• Encryption at rest: Sensitive personal data — including KYC documents and financial data — is encrypted using AES-256 or equivalent standards in ji96's data storage systems;
• Password security: Player passwords are stored only in irreversibly hashed form using industry-standard hashing algorithms. ji96 cannot access your plain-text password;
• Access controls: Access to personal data within ji96's systems is restricted to personnel with a documented business need. Access rights are reviewed regularly and revoked promptly upon role change or departure;
• Two-factor authentication: 2FA is available for all ji96 Player accounts and is strongly recommended;
• Security monitoring: ji96 operates continuous monitoring of system access logs and network activity to detect and respond to suspicious activity;
• Penetration testing: The ji96 Platform is subject to regular independent security assessments.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ji96 will notify the National Privacy Commission (NPC) and, where appropriate, affected Players, within the timeframes prescribed by the Philippine Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji96. These rights may be exercised by contacting the ji96 Data Privacy team as described in Section 15:

• Right to be Informed — You have the right to be informed of the collection and processing of your personal data, including the purposes, scope, and method of processing.
• Right of Access — You have the right to request access to the personal data ji96 holds about you, including a copy of that data in a commonly used electronic format.
• Right to Rectification — You have the right to request correction of inaccurate or incomplete personal data in your ji96 Account.
• Right to Erasure or Blocking — You have the right to request deletion or blocking of personal data that is no longer necessary for the purposes for which it was collected, subject to ji96's legal retention obligations.
• Right to Data Portability — You have the right to receive personal data you have provided to ji96 in a structured, commonly used, machine-readable format.
• Right to Object — You have the right to object to processing of your personal data for direct marketing purposes. You may withdraw consent to marketing communications at any time via your Account settings.
• Right to Lodge a Complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

The ji96 Platform is strictly restricted to individuals who are 21 years of age or older, in compliance with Philippine gambling regulations. ji96 does not knowingly collect or process personal data from persons under 21 years of age.

Where ji96 discovers or receives reliable information indicating that personal data of a person under 21 has been collected — whether due to falsified registration information or any other reason — ji96 will immediately close the associated Account, delete or block the personal data to the extent permitted by law, and take such further steps as are required by applicable regulation.

If you are a parent or guardian and have reason to believe that a person under 21 in your care has registered an account with ji96, please contact us immediately via the channels described in Section 15 of this Policy.

ji96's primary Platform infrastructure is hosted within data centers that meet international security standards. In the ordinary course of its operations, ji96 may transfer certain personal data to processors or sub-processors located outside the Philippines — for example, cloud infrastructure providers or live casino software partners.

Where such international transfers occur, ji96 ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual obligations on the receiving party that provide protections equivalent to those under Philippine data privacy law;
• Transfer only to countries or organizations recognized as providing an adequate level of protection by the National Privacy Commission;
• Other transfer mechanisms approved under applicable Philippine data protection law.

By using the ji96 Platform, you acknowledge that your personal data may be processed in jurisdictions outside the Philippines as described in this section, subject always to the safeguards described above.

ji96 reserves the right to modify this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, Platform features, or data processing practices. Where changes are material — meaning they affect your rights or the way ji96 processes your personal data in a significant way — ji96 will provide advance notice by publishing a prominent notice on the Platform and, where appropriate, sending a notification to your registered email address.

Non-material amendments — such as minor clarifications, corrections of typographical errors, or changes that do not affect your substantive rights — may be made without prior notice. The "Last updated" date at the top of this page reflects the date the most recent version of the Policy took effect.

Continued use of the ji96 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should discontinue use of the Platform and may request closure of your Account.

For any privacy-related inquiries, data subject rights requests, or complaints relating to the processing of your personal data by ji96, please contact us through the following channels:

• Live Chat: Available 24/7 through the support widget on the ji96 Platform, in English and Filipino. For data subject rights requests, please clearly state the nature of your request at the start of the conversation.
• Email: [email protected] — responses to data subject rights requests are provided within 15 business days of receipt of a valid request, in accordance with the Philippine Data Privacy Act.

ji96 will verify your identity before processing any request to access, correct, or delete personal data, to ensure that we do not inadvertently disclose or modify another person's data in response to your request.

If you are not satisfied with ji96's response to your privacy inquiry or data subject rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.